Returns & Exchanges
At Patriot Foods, Inc., we stand behind the quality of our products and offer a 30-day satisfaction guarantee on all non-perishable items. Due to health and safety regulations, perishable food items cannot be returned, but we will provide a full refund or replacement if they arrive damaged or defective.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and details regarding the items you wish to return.
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label for eligible items.
Pack and Ship
Securely package the unopened items in their original packaging, include the RMA slip, and drop the package off at any authorized carrier location.
Process and Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing